Customer Support Technician

Reference: EB22559

We are seeking a dedicated and detail-oriented Customer Support Technician to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and troubleshooting assistance for our products and services. Your primary responsibilities will include responding to customer inquiries via phone, email, and chat, diagnosing technical issues, and guiding customers through solutions. You will also be responsible for documenting interactions and resolutions in our customer support system to ensure a seamless experience for future inquiries.

The ideal candidate will possess strong technical skills and a passion for helping others. You should have a solid understanding of computer systems, software applications, and common technical issues. Excellent verbal and written communication skills are essential, as you will be required to convey complex information in a clear and concise manner. Previous experience in a customer support role is preferred, along with the ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. A commitment to customer satisfaction and a positive attitude are key traits we are looking for in our next Customer Support Technician.

COMPETITIVE SALARY

Perth

Permanent

Eddyfi Technologies

Added 19/12/2025
Reference: EB22559

Customer Support Technician

Perth
Permanent
Eddyfi Technologies

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