Technical Support Engineer

Reference: EB95735

We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. In this role, you will be responsible for providing exceptional technical assistance and support to our customers, ensuring the smooth operation of our products and services. Your primary duties will include troubleshooting hardware and software issues, diagnosing problems remotely, and guiding users through step-by-step solutions. You will also collaborate with our engineering team to escalate complex issues and contribute to the development of user manuals and knowledge base articles.

The ideal candidate will possess a strong technical background, with proficiency in operating systems, networking, and software applications. A bachelor’s degree in Computer Science, Information Technology, or a related field is preferred, along with at least 2 years of experience in a technical support role. Excellent communication skills are essential, as you will be interacting with clients to understand their technical issues and provide effective solutions. Additionally, you should have a keen attention to detail and a customer-centric mindset to ensure a positive user experience.

If you are a problem-solver with a passion for technology and an eagerness to help others, we would love to hear from you. Join us in delivering top-notch technical support and enhancing customer satisfaction. Apply now to become a key member of our innovative team!

COMPETITIVE SALARY

Stockport

Permanent

Dematic

Added 08/12/2025
Reference: EB95735

Technical Support Engineer

Stockport
Permanent
Dematic

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