Associate, Environmental & Sustainability, Grievance Management and Response

European Bank for Reconstruction and Development
Reference: EB27932

We are seeking a dedicated and detail-oriented Associate for our Environmental & Sustainability team, focusing on Grievance Management and Response. In this role, you will be responsible for managing and addressing stakeholder grievances related to environmental and sustainability issues. You will analyze incoming complaints, coordinate with relevant departments to gather necessary information, and develop appropriate responses. Your ability to communicate effectively with various stakeholders, including community members, regulatory agencies, and internal teams, will be essential in fostering positive relationships and ensuring compliance with environmental regulations.

Key responsibilities include conducting thorough investigations into grievances, preparing detailed reports, and recommending actions for resolution. You will also monitor the effectiveness of grievance management processes and suggest improvements to enhance our sustainability practices. Additionally, you will assist in the development of training materials and programs to educate staff and stakeholders on environmental policies and grievance procedures. A strong understanding of environmental laws and regulations, as well as excellent analytical and problem-solving skills, will be crucial for success in this role.

The ideal candidate will possess a degree in Environmental Science, Sustainability, or a related field, along with at least 2 years of relevant experience in grievance management or environmental compliance. Strong written and verbal communication skills, along with the ability to work collaboratively in a fast-paced environment, are essential. If you are passionate about sustainability and committed to making a positive impact, we invite you to apply and join our dynamic team.

COMPETITIVE SALARY

London

Permanent

European Bank for Reconstruction and Development

Added 21/11/2025
Reference: EB27932

Associate, Environmental & Sustainability, Grievance Management and Response

London
Permanent
European Bank for Reconstruction and Development

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