Technical Services Manager

Reference: EB62143

We are seeking a dedicated and experienced Technical Services Manager to lead our technical support team and ensure the highest level of service delivery. In this role, you will be responsible for overseeing the daily operations of the technical services department, managing a team of skilled technicians, and ensuring that our clients receive timely and effective support. You will develop and implement best practices and standard operating procedures, conduct performance evaluations, and provide ongoing training and mentorship to your team. Strong communication skills are essential, as you will collaborate with internal departments and liaise with clients to understand their technical needs and challenges.

The ideal candidate will possess a strong technical background, with a minimum of 5 years of experience in technical support or a related field, including at least 2 years in a management role. You should have a solid understanding of IT infrastructure, software applications, and network systems. A Bachelor's degree in a relevant field is preferred, along with industry certifications such as ITIL, PMP, or CompTIA. You must be proactive in identifying areas for improvement and be adept at problem-solving and conflict resolution. If you are a strategic thinker with a passion for technology and a desire to lead a high-performing team, we encourage you to apply and join us in delivering exceptional service to our clients.

COMPETITIVE SALARY

London

Permanent

Cushman & Wakefield

Added 27/11/2025
Reference: EB62143

Technical Services Manager

London
Permanent
Cushman & Wakefield

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