Customer Vulnerability Senior Manager

Added 05/08/2026

We are seeking a proactive and dedicated Customer Vulnerability Senior Manager to lead initiatives aimed at identifying and supporting vulnerable customers within our organization. In this role, you will be responsible for developing and implementing strategies that enhance customer experience and ensure compliance with relevant regulations. You will collaborate with cross-functional teams to assess and mitigate risks associated with vulnerable customers, ensuring that their needs are met with empathy and professionalism. Your ability to analyze customer data and feedback will help shape policies that provide effective support and create a safe environment for all customers. Your key responsibilities will include...

Customer Vulnerability Senior Manager

Added 30/07/2026

Are you passionate about making a real difference for customers who may be experiencing vulnerability? We are seeking a Customer Vulnerability Senior Manager to lead initiatives and strategies that support customers in challenging circumstances. In this pivotal role, you will be responsible for developing and embedding policies that address customer vulnerability, ensuring that the organisation delivers fair, compliant, and empathetic outcomes across all touchpoints. You will work cross-functionally with key stakeholders to identify areas for improvement, champion best practice, and oversee the implementation of tailored support solutions for customers in need. Key responsibilities include designing and delivering training programmes for...

Customer Vulnerability Implementation Manager

Added 11/08/2026

We are seeking a dedicated Customer Vulnerability Implementation Manager to lead initiatives aimed at identifying and supporting vulnerable customers. In this role, you will be responsible for developing and executing strategies that ensure our services are accessible and responsive to the needs of customers who may face challenges due to financial, physical, or emotional circumstances. Your primary duties will include collaborating with internal teams to assess customer needs, creating targeted programs, and implementing best practices to enhance customer experience and support. The ideal candidate will possess strong analytical skills, enabling them to evaluate data and metrics to identify trends in...

Customer Vulnerability Specialist

Added 20/08/2026

We are seeking a dedicated and compassionate Customer Vulnerability Specialist to join our team. In this role, you will be responsible for identifying, assessing, and supporting customers experiencing vulnerability due to various factors, including financial hardship, mental health issues, or other challenging circumstances. You will work closely with customers to provide tailored solutions and ensure they receive appropriate assistance and resources. Your exceptional communication skills will be vital in building rapport and trust with customers, enabling you to effectively address their unique needs. Your duties will include conducting detailed assessments to understand customer vulnerabilities, developing personalized support plans, and collaborating...

Senior Software Engineer, Customer Data Protection

Added 03/09/2026

We are seeking a Senior Software Engineer, Customer Data Protection to help design and build secure, reliable systems that safeguard sensitive customer information. In this role, you will contribute to the development of privacy-focused platforms, services, and engineering practices across the software lifecycle. You will work closely with engineers, product managers, security specialists, privacy professionals, and other stakeholders to understand requirements, assess risks, and deliver solutions that protect data by design. Your responsibilities will include designing, implementing, testing, and maintaining scalable services that support data protection, access control, retention, deletion, consent, and compliance requirements. You will provide technical leadership on...

Customer Incident Responder

Added 26/08/2026

We are seeking a Customer Incident Responder to provide clear, timely and compassionate support to customers during service disruptions, technical incidents and other high-impact events. You will act as a central point of coordination between customers, support teams, engineers and operational stakeholders, ensuring that issues are understood, prioritised and progressed through to resolution. The role requires sound judgement, excellent communication skills and the ability to remain calm and organised in a fast-moving environment. Your responsibilities will include monitoring incident channels and customer reports, assessing impact and urgency, coordinating investigations, and keeping affected customers informed through accurate and accessible updates. You...

Security & Compliance Specialist - Customer Experience

Added 25/08/2026

We are seeking a Security & Compliance Specialist to support a high-quality customer experience while strengthening the organisation’s information security, privacy and compliance practices. This role will act as a trusted partner to customer-facing, operational and technical teams, helping ensure that security requirements are understood, consistently applied and communicated clearly to customers and stakeholders. Key responsibilities will include responding to customer security and compliance questionnaires, coordinating requests for policies, certifications, audit reports and supporting evidence, and assisting with security reviews during onboarding, renewals and procurement processes. You will maintain accurate records of customer assurance activities, monitor progress against agreed actions...

Customer security engineer (pentest)

Added 18/08/2026

We are seeking a skilled Customer Security Engineer (Pentest) to join our dynamic team. In this role, you will be responsible for conducting thorough penetration tests and security assessments on our products and services to identify vulnerabilities and ensure robust security measures are in place. You will work closely with development teams to analyze security architectures, recommend improvements, and ensure compliance with industry standards. Your expertise will be essential in creating detailed reports of findings and providing actionable remediation guidance to enhance our overall security posture. The ideal candidate will possess strong knowledge of various penetration testing methodologies, tools, and...

Senior Manager, Security Threat, Vulnerability and Testing (m/f/d)

Added 04/09/2026

We are seeking a Senior Manager, Security Threat, Vulnerability and Testing (m/f/d) to lead the development and delivery of a comprehensive cyber security assurance programme. In this strategic role, you will oversee threat intelligence, vulnerability management, penetration testing and security validation activities across a complex technology environment. You will translate emerging threats and regulatory expectations into effective controls, risk-based priorities and measurable improvements, helping to strengthen the organisation’s resilience against evolving cyber attacks. Your responsibilities will include defining and implementing the overarching strategy for threat and vulnerability management, coordinating regular infrastructure, application, cloud and network assessments, and ensuring that identified...

Senior Manager, Security Threat, Vulnerability and Testing (m/f/d)

Added 04/09/2026

We are seeking a Senior Manager, Security Threat, Vulnerability and Testing to lead the strategic development and operational delivery of enterprise-wide cybersecurity activities. In this role, you will oversee threat management, vulnerability identification and remediation, security testing, and risk-based assurance across applications, infrastructure, cloud environments and business processes. You will establish effective governance, standards and reporting mechanisms that provide clear visibility of the organisation’s security posture and support informed decision-making at senior level. Your responsibilities will include managing and developing teams responsible for threat intelligence, vulnerability management, penetration testing, red teaming, security assessments and control validation. You will define testing...

Senior Vulnerability Manager

Added 29/07/2026

We are seeking a highly skilled Senior Vulnerability Manager to lead our vulnerability management program and enhance our cybersecurity posture. In this pivotal role, you will be responsible for identifying, assessing, and prioritizing vulnerabilities across our systems and networks. You will work closely with cross-functional teams to develop and implement remediation strategies, ensuring that vulnerabilities are addressed in a timely and efficient manner. Your expertise will be crucial in conducting regular vulnerability assessments, penetration testing, and threat modeling to proactively identify potential security risks. The ideal candidate will have a strong background in cybersecurity, with a focus on vulnerability management...

Vulnerability Response Manager

Added 08/09/2026

We are seeking an experienced Vulnerability Response Manager to lead the identification, assessment, prioritisation and remediation of security vulnerabilities across a complex technology environment. This role will oversee the end-to-end vulnerability management lifecycle, ensuring that emerging threats are rapidly understood and that appropriate actions are coordinated across infrastructure, applications, cloud platforms and third-party services. You will act as a trusted security adviser to technology and business stakeholders, helping to reduce risk while enabling resilient and effective operations. Responsibilities will include developing and continuously improving vulnerability management processes, policies and service standards; managing vulnerability scanning, validation and reporting activities; and maintaining...

Manager, Security Threat, Vulnerability and Testing (m/f/d)

Added 07/09/2026

We are seeking an experienced Manager, Security Threat, Vulnerability and Testing (m/f/d) to lead the development and operation of a comprehensive information security testing and vulnerability management capability. In this role, you will help protect critical systems, applications and data by identifying security weaknesses, assessing emerging threats and ensuring that appropriate remediation measures are implemented. You will work closely with technology, infrastructure, software development, risk and compliance teams to strengthen security resilience across the organisation. Your responsibilities will include managing vulnerability scanning, penetration testing, security assessments and threat-informed testing activities across on-premises and cloud environments. You will define testing strategies,...