Customer Vulnerability Senior Manager

Added 05/08/2026

We are seeking a proactive and dedicated Customer Vulnerability Senior Manager to lead initiatives aimed at identifying and supporting vulnerable customers within our organization. In this role, you will be responsible for developing and implementing strategies that enhance customer experience and ensure compliance with relevant regulations. You will collaborate with cross-functional teams to assess and mitigate risks associated with vulnerable customers, ensuring that their needs are met with empathy and professionalism. Your ability to analyze customer data and feedback will help shape policies that provide effective support and create a safe environment for all customers. Your key responsibilities will include...

Customer Vulnerability Senior Manager

Added 30/07/2026

Are you passionate about making a difference for customers in vulnerable circumstances? As a Customer Vulnerability Senior Manager, you will play a crucial role in shaping and delivering our approach to supporting customers facing a range of challenges, including financial difficulty, health issues, bereavement, and other life events. You will lead the development and implementation of strategies, policies, and frameworks to ensure customers receive fair, sensitive, and tailored support across all touchpoints. In this role, you will manage and inspire a team dedicated to customer vulnerability, working collaboratively with internal stakeholders and external partners to drive continuous improvement and best...

Customer Vulnerability Senior Manager

Added 30/07/2026

Are you passionate about making a real difference for customers who may be experiencing vulnerability? We are seeking a Customer Vulnerability Senior Manager to lead initiatives and strategies that support customers in challenging circumstances. In this pivotal role, you will be responsible for developing and embedding policies that address customer vulnerability, ensuring that the organisation delivers fair, compliant, and empathetic outcomes across all touchpoints. You will work cross-functionally with key stakeholders to identify areas for improvement, champion best practice, and oversee the implementation of tailored support solutions for customers in need. Key responsibilities include designing and delivering training programmes for...

Customer Vulnerability Specialist

Added 20/08/2026

We are seeking a dedicated and compassionate Customer Vulnerability Specialist to join our team. In this role, you will be responsible for identifying, assessing, and supporting customers experiencing vulnerability due to various factors, including financial hardship, mental health issues, or other challenging circumstances. You will work closely with customers to provide tailored solutions and ensure they receive appropriate assistance and resources. Your exceptional communication skills will be vital in building rapport and trust with customers, enabling you to effectively address their unique needs. Your duties will include conducting detailed assessments to understand customer vulnerabilities, developing personalized support plans, and collaborating...

Cyber Detection and Response AI Implementation & Validation Specialist

Added 24/07/2026

Are you passionate about defending digital assets and leveraging artificial intelligence to detect and respond to emerging cyber threats? We are seeking a dedicated Cyber Detection and Response AI Implementation & Validation Specialist to join our growing team. In this role, you will be responsible for deploying, configuring, and validating AI-driven security solutions designed to identify and respond to sophisticated cyber threats in real time. You will collaborate closely with security architects, engineers, and analysts to integrate advanced AI models into existing detection and response frameworks, ensuring seamless interoperability and high efficacy across diverse IT environments. Your key responsibilities include...

Senior Software Engineer, Customer Data Protection

Added 03/09/2026

We are seeking a Senior Software Engineer, Customer Data Protection to help design and build secure, reliable systems that safeguard sensitive customer information. In this role, you will contribute to the development of privacy-focused platforms, services, and engineering practices across the software lifecycle. You will work closely with engineers, product managers, security specialists, privacy professionals, and other stakeholders to understand requirements, assess risks, and deliver solutions that protect data by design. Your responsibilities will include designing, implementing, testing, and maintaining scalable services that support data protection, access control, retention, deletion, consent, and compliance requirements. You will provide technical leadership on...

Customer Incident Responder

Added 26/08/2026

We are seeking a Customer Incident Responder to provide clear, timely and compassionate support to customers during service disruptions, technical incidents and other high-impact events. You will act as a central point of coordination between customers, support teams, engineers and operational stakeholders, ensuring that issues are understood, prioritised and progressed through to resolution. The role requires sound judgement, excellent communication skills and the ability to remain calm and organised in a fast-moving environment. Your responsibilities will include monitoring incident channels and customer reports, assessing impact and urgency, coordinating investigations, and keeping affected customers informed through accurate and accessible updates. You...

Security & Compliance Specialist - Customer Experience

Added 25/08/2026

We are seeking a Security & Compliance Specialist to support a high-quality customer experience while strengthening the organisation’s information security, privacy and compliance practices. This role will act as a trusted partner to customer-facing, operational and technical teams, helping ensure that security requirements are understood, consistently applied and communicated clearly to customers and stakeholders. Key responsibilities will include responding to customer security and compliance questionnaires, coordinating requests for policies, certifications, audit reports and supporting evidence, and assisting with security reviews during onboarding, renewals and procurement processes. You will maintain accurate records of customer assurance activities, monitor progress against agreed actions...

Customer security engineer (pentest)

Added 18/08/2026

We are seeking a skilled Customer Security Engineer (Pentest) to join our dynamic team. In this role, you will be responsible for conducting thorough penetration tests and security assessments on our products and services to identify vulnerabilities and ensure robust security measures are in place. You will work closely with development teams to analyze security architectures, recommend improvements, and ensure compliance with industry standards. Your expertise will be essential in creating detailed reports of findings and providing actionable remediation guidance to enhance our overall security posture. The ideal candidate will possess strong knowledge of various penetration testing methodologies, tools, and...

Vulnerability Response Manager

Added 08/09/2026

We are seeking an experienced Vulnerability Response Manager to lead the identification, assessment, prioritisation and remediation of security vulnerabilities across a complex technology environment. This role will oversee the end-to-end vulnerability management lifecycle, ensuring that emerging threats are rapidly understood and that appropriate actions are coordinated across infrastructure, applications, cloud platforms and third-party services. You will act as a trusted security adviser to technology and business stakeholders, helping to reduce risk while enabling resilient and effective operations. Responsibilities will include developing and continuously improving vulnerability management processes, policies and service standards; managing vulnerability scanning, validation and reporting activities; and maintaining...

Manager, Security Threat, Vulnerability and Testing (m/f/d)

Added 07/09/2026

We are seeking an experienced Manager, Security Threat, Vulnerability and Testing (m/f/d) to lead the development and operation of a comprehensive information security testing and vulnerability management capability. In this role, you will help protect critical systems, applications and data by identifying security weaknesses, assessing emerging threats and ensuring that appropriate remediation measures are implemented. You will work closely with technology, infrastructure, software development, risk and compliance teams to strengthen security resilience across the organisation. Your responsibilities will include managing vulnerability scanning, penetration testing, security assessments and threat-informed testing activities across on-premises and cloud environments. You will define testing strategies,...

Senior Manager, Security Threat, Vulnerability and Testing (m/f/d)

Added 04/09/2026

We are seeking a Senior Manager, Security Threat, Vulnerability and Testing (m/f/d) to lead the development and delivery of a comprehensive cyber security assurance programme. In this strategic role, you will oversee threat intelligence, vulnerability management, penetration testing and security validation activities across a complex technology environment. You will translate emerging threats and regulatory expectations into effective controls, risk-based priorities and measurable improvements, helping to strengthen the organisation’s resilience against evolving cyber attacks. Your responsibilities will include defining and implementing the overarching strategy for threat and vulnerability management, coordinating regular infrastructure, application, cloud and network assessments, and ensuring that identified...

Senior Manager, Security Threat, Vulnerability and Testing (m/f/d)

Added 04/09/2026

We are seeking a Senior Manager, Security Threat, Vulnerability and Testing to lead the strategic development and operational delivery of enterprise-wide cybersecurity activities. In this role, you will oversee threat management, vulnerability identification and remediation, security testing, and risk-based assurance across applications, infrastructure, cloud environments and business processes. You will establish effective governance, standards and reporting mechanisms that provide clear visibility of the organisation’s security posture and support informed decision-making at senior level. Your responsibilities will include managing and developing teams responsible for threat intelligence, vulnerability management, penetration testing, red teaming, security assessments and control validation. You will define testing...

Operational Security Lead and Vulnerability Manager

Added 01/09/2026

We are seeking an experienced Operational Security Lead and Vulnerability Manager to strengthen the organisation’s cybersecurity posture and ensure that security risks are identified, assessed, and addressed effectively. This role will lead the operational management of security controls, vulnerability assessments, remediation activity, and risk reporting across a complex technology environment. You will work closely with infrastructure, applications, cloud, engineering, and risk teams to embed secure practices and maintain a clear view of the organisation’s exposure to cyber threats. Key responsibilities include owning the vulnerability management lifecycle, from discovery and prioritisation through to remediation, exception management, and verification. You will oversee...

Cyber Security Vulnerability Manager

Added 11/08/2026

We are seeking a skilled Cyber Security Vulnerability Manager to lead our organization's efforts in identifying, assessing, and mitigating vulnerabilities across our systems and networks. In this role, you will be responsible for conducting regular vulnerability assessments and penetration testing, as well as implementing robust remediation strategies. You will collaborate closely with cross-functional teams to ensure that security measures align with business objectives and compliance requirements, while maintaining an up-to-date inventory of vulnerabilities and security threats. The ideal candidate will have a strong background in cybersecurity, with hands-on experience in vulnerability management tools and frameworks. You will be expected to...