Technical Services Manager

Reference: EB16636

We are seeking a highly motivated and experienced Technical Services Manager to join our dynamic team. In this role, you will be responsible for overseeing the technical support operations, ensuring the delivery of exceptional service to our clients. You will lead a team of technical specialists, providing guidance and support while managing the escalation of technical issues. Your primary duties will include developing and implementing technical support strategies, monitoring service performance metrics, and ensuring compliance with industry standards and best practices. You will also collaborate closely with other departments to streamline processes and enhance the overall customer experience.

To be successful in this position, you should possess a strong technical background, preferably in IT or engineering, along with proven leadership skills. Experience in managing technical support teams and a deep understanding of customer service principles are essential. You will be required to analyze complex technical problems, develop solutions, and communicate effectively with both technical and non-technical stakeholders. Additionally, you should have excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. A bachelor's degree in a relevant field is preferred, along with relevant certifications that demonstrate your expertise. Join us in delivering top-notch technical services and driving innovation in our organization!

COMPETITIVE SALARY

York

Permanent

Equans

Added 25/11/2025
Reference: EB16636

Technical Services Manager

York
Permanent
Equans

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