Senior IT Technician - Cyber Security
We are seeking a Senior IT Technician – Cyber Security to provide expert technical support while helping protect systems, networks and data from evolving cyber threats. The successful candidate will play a key role in maintaining secure, reliable and efficient IT services across the organisation, supporting users with complex technical issues and contributing to the continual improvement of cyber security controls. This is an excellent opportunity for an experienced IT professional who combines strong troubleshooting skills with a proactive, security-focused approach.
Key responsibilities will include investigating and resolving escalated hardware, software, network and access issues; monitoring security alerts, system logs and endpoint protection tools; assisting with vulnerability assessments, patch management and remediation activities; and supporting the implementation of security policies, procedures and technical safeguards. You will help manage user accounts, permissions, multi-factor authentication and secure configuration standards, while contributing to incident response, investigation and recovery activities. The role will also involve maintaining accurate technical documentation, preparing reports, supporting audits and delivering guidance or training to colleagues on safe and effective use of IT systems. You may also assist with security projects, infrastructure upgrades, system testing and the evaluation of new technologies.
Applicants should have substantial experience in an IT support, infrastructure or cyber security environment, with a strong understanding of networking, operating systems, endpoint security, identity and access management, data protection and common cyber threats. Relevant professional qualifications in IT, networking or cyber security are desirable, alongside practical experience with security monitoring, vulnerability management, Microsoft-based environments and service management processes. Strong analytical and problem-solving abilities are essential, as is the confidence to communicate technical information clearly to both technical and non-technical audiences. You will be organised, dependable and able to prioritise competing demands while maintaining a high standard of confidentiality, customer service and professional integrity.
Senior IT Technician - Cyber Security
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