IT Engineer (Hybrid - Onsite / Helpdesk / Cyber Security)
We are seeking a motivated and skilled IT Engineer to join our dynamic team in a hybrid role that incorporates onsite support, helpdesk operations, and cyber security responsibilities. In this position, you will be the first point of contact for technical issues, providing exceptional customer service while troubleshooting hardware and software problems. Your duties will include responding to helpdesk tickets, diagnosing system malfunctions, and ensuring timely resolution of user inquiries. Additionally, you will support the implementation of IT projects, assist with network management, and maintain up-to-date documentation of technical processes.
As a key member of our IT department, you will also play a vital role in enhancing our cyber security posture. This includes monitoring network traffic for suspicious activities, conducting vulnerability assessments, and assisting in the development of security policies and procedures. Collaboration with other teams will be essential, as you will work closely with system administrators and network engineers to ensure the integrity and security of our IT infrastructure. The ideal candidate will possess a strong understanding of IT systems, excellent problem-solving skills, and a passion for staying current with technology trends. A relevant degree or certification in IT, along with experience in helpdesk support and cyber security, is preferred.
IT Engineer (Hybrid - Onsite / Helpdesk / Cyber Security)
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