Technical Support Analyst - Cyber

Reference: CV76422

We are seeking a dedicated and knowledgeable Technical Support Analyst - Cyber to join our dynamic team. In this role, you will be responsible for providing first-line technical support to our clients and internal teams, ensuring that all cybersecurity-related issues are addressed promptly and effectively. You will analyze and troubleshoot security incidents, investigating vulnerabilities and implementing solutions to mitigate risks. You will also be responsible for monitoring security alerts, maintaining documentation of incidents, and assisting in the development of security policies and procedures. Your expertise will be crucial in guiding users through complex technical queries and providing training on security best practices.

The ideal candidate will possess a strong background in IT support with a focus on cybersecurity. You should have excellent problem-solving skills and the ability to communicate technical information clearly to non-technical users. A bachelor’s degree in Computer Science, Information Technology, or a related field is preferred, along with relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or similar. Experience with security tools and technologies, as well as familiarity with networking protocols and operating systems, will be advantageous. If you are passionate about cybersecurity and eager to contribute to a proactive security posture within our organization, we encourage you to apply.

COMPETITIVE SALARY

Birmingham

Permanent

Added 26/01/2026
Reference: CV76422

Technical Support Analyst - Cyber

Birmingham
Permanent

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