Identity and Access Management Manager
We are seeking an experienced Identity and Access Management Manager to lead the development, operation, and continuous improvement of identity, authentication, and access control services. The successful candidate will be responsible for establishing effective governance, policies, standards, and processes that protect systems and information while enabling secure and efficient access for employees, contractors, partners, and customers. You will manage the full identity lifecycle, including joiner, mover, and leaver processes, role-based access control, privileged access management, access reviews, and segregation of duties.
Working closely with information security, infrastructure, applications, human resources, risk, and compliance teams, you will oversee the implementation and administration of IAM technologies such as single sign-on, multi-factor authentication, identity governance, directory services, and privileged access solutions. Responsibilities will include defining the IAM roadmap, managing suppliers and budgets, monitoring service performance, investigating access-related incidents, supporting audits, and ensuring that controls align with relevant security frameworks and data protection requirements. You will also lead initiatives to automate manual processes, improve user experience, reduce excessive permissions, and strengthen the organisation’s overall security posture.
Applicants should have substantial experience managing IAM services within a complex technology environment, together with a strong understanding of authentication protocols, access models, directory platforms, and cloud identity services. Experience with platforms such as Microsoft Entra ID, Active Directory, identity governance tools, or privileged access management solutions is highly desirable. Professional qualifications in information security, risk, audit, or service management would be advantageous. You should be an effective people leader and stakeholder manager, capable of translating technical risks into practical business outcomes. Strong analytical, communication, planning, and problem-solving skills are essential, along with a proactive approach to continuous improvement and the ability to manage competing priorities.
Identity and Access Management Manager
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