IT Infrastructure & Cyber Security Engineer – 3rd Line, Cloud & AI – 20290
We are seeking an experienced IT Infrastructure & Cyber Security Engineer to provide advanced 3rd-line technical support and help maintain secure, resilient and high-performing technology services. This is a hands-on role for someone who can investigate complex incidents, lead problem resolution and contribute to the design, implementation and continuous improvement of infrastructure across on-premises and cloud environments.
You will manage and troubleshoot enterprise infrastructure, including servers, virtualisation, networking, storage, identity and access management, backup and disaster recovery platforms. Responsibilities will include resolving escalated technical issues, conducting root-cause analysis, monitoring system performance, implementing security controls and supporting vulnerability remediation. You will also contribute to cloud architecture and administration, automation, infrastructure-as-code and the safe adoption of artificial intelligence tools and services. The role will involve developing technical documentation, operational procedures and security standards, as well as working with suppliers and internal stakeholders on projects, upgrades and service improvements.
The successful candidate will have substantial experience in a 3rd-line infrastructure, cloud engineering or cyber security role, with a strong understanding of Microsoft technologies, including Windows Server, Active Directory, Microsoft 365 and Azure. Knowledge of networking, firewalls, endpoint protection, SIEM, vulnerability management, virtualisation and backup solutions is essential. Experience with PowerShell, scripting, automation or infrastructure-as-code tools would be highly advantageous, as would exposure to AI platforms, cloud security frameworks and modern security operations. Relevant industry certifications or equivalent practical experience are desirable. You will need excellent analytical and communication skills, a methodical approach to problem-solving and the ability to manage competing priorities while maintaining a strong focus on security, service quality and business continuity.
IT Infrastructure & Cyber Security Engineer – 3rd Line, Cloud & AI – 20290
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