Operational Resilience & Security Manager
We are seeking an experienced Operational Resilience & Security Manager to lead the development, implementation and continuous improvement of operational resilience and security frameworks. This role will help ensure that critical services, systems and processes remain protected, recoverable and capable of meeting business and regulatory expectations during disruption. You will work closely with senior stakeholders, technology teams, risk specialists and operational leaders to identify vulnerabilities, strengthen controls and promote a culture of resilience across the organisation.
Key responsibilities will include maintaining the operational resilience framework, including business impact assessments, scenario testing, important business service mapping, recovery planning and resilience reporting. You will coordinate business continuity and disaster recovery activities, oversee the testing schedule and track remediation actions through to completion. The role will also support the development and review of security policies, standards and procedures; contribute to risk assessments and incident response planning; and help ensure that security and resilience requirements are embedded into projects, third-party arrangements and day-to-day operations. You will monitor emerging threats, incidents and regulatory developments, providing clear recommendations and management information where appropriate.
The successful candidate will have proven experience in operational resilience, business continuity, information security, risk management or a related discipline, ideally within a regulated or complex environment. You should be confident interpreting policy and regulatory requirements, assessing operational risk and translating technical or complex issues into practical actions for varied audiences. Strong stakeholder management, communication, analytical and organisational skills are essential, together with experience leading exercises, managing remediation programmes and producing concise reports for senior decision-makers. Relevant professional qualifications in resilience, security, risk or continuity management are desirable. A pragmatic, collaborative approach and the ability to remain calm and decisive during incidents will be highly valued.
Operational Resilience & Security Manager
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