Security Operations Manager
We are seeking an experienced Security Operations Manager to lead and develop the day-to-day delivery of a professional, responsive and risk-based security function. This role will be responsible for protecting people, premises, assets and information across a varied operational environment, while ensuring that security activity supports wider organisational objectives. You will provide visible leadership to security teams, promote a strong culture of vigilance and accountability, and act as a trusted adviser to senior stakeholders on security risks and priorities.
Key responsibilities will include managing security operations, control rooms, guarding services, incident response, access control, alarm monitoring, investigations and emergency procedures. You will establish and maintain effective policies, standards and operating procedures, ensuring they remain aligned with legal, regulatory and industry requirements. The role will involve assessing threats and vulnerabilities, coordinating risk assessments, reviewing incident trends, implementing corrective actions and producing clear management information. You will also oversee security suppliers and contractors, monitor service levels, manage budgets and ensure appropriate training, competency and performance standards are maintained. During major incidents or business disruption, you will coordinate the security response and support continuity and recovery activity.
The successful candidate will have substantial experience managing security operations in a complex environment, together with proven leadership skills and a practical understanding of physical security, incident management, investigations and risk mitigation. Experience of working with emergency services, external partners and senior decision-makers is desirable. You should be confident interpreting information, making sound decisions under pressure and communicating clearly with people at all levels. A relevant professional qualification or membership of a recognised security body would be advantageous. We are looking for someone who is proactive, organised and calm under pressure, with strong integrity and a continuous-improvement mindset. The role may require occasional out-of-hours support and travel between operational locations.
Security Operations Manager
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